COOKIE POLICY

UAB „JW Trade“ (hereinafter – the Company) cares about the security of your data and seeks to ensure transparent information about the cookies used on the website. In this Cookie Policy, we explain what cookies are, for what purposes they are used, which cookies we use, on what legal basis we do so, how you can manage your choices, and how to withdraw the consent you have given.

The use of cookies and similar technologies on the Company’s website is carried out in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR), the Law on Electronic Communications of the Republic of Lithuania, the Law on Legal Protection of Personal Data of the Republic of Lithuania, and other applicable legal acts and recommendations of supervisory authorities.

If personal data is processed through the use of cookies, such processing is also subject to the Company’s Privacy Policy.

1. GENERAL PROVISIONS

• 1.1. Cookies are small text files that are stored on the device you use (e.g. a computer, tablet, or phone) when you visit a website and enable the website to recognize the device, remember settings, ensure the functioning of the website, analyze its use, or provide personalized content and advertising.
• 1.2. The Company uses first-party cookies and, in certain cases, third-party cookies.
• 1.3. According to their duration, cookies may be:
  • 1.3.1. session cookies – they remain active while the browser is open and are usually deleted when it is closed;
  • 1.3.2. persistent cookies – they are stored on the device for a certain period of time or until deleted.
• 1.4. According to their purpose, the following categories of cookies may be used on the website:
  • 1.4.1. Necessary (technical) cookies – required for the website to function and for you to use its core features, such as navigation, login, shopping cart, security, form functionality, and session maintenance. These cookies are used without separate consent because the website could not function properly without them.
  • 1.4.2. Functional cookies – help save your choices and settings and improve your experience when using the website.
  • 1.4.3. Analytical / statistical cookies – help us understand how visitors use the website, which pages are visited, how much time is spent on them, and whether errors occur on the website, and help improve website performance.
  • 1.4.4. Marketing / advertising cookies – used to track visitors’ behavior, measure the effectiveness of advertising campaigns, carry out remarketing, and display personalized advertising.
• 1.5. Non-essential cookies (e.g. analytical, functional, marketing) are stored and used on the Company’s website only after obtaining your prior consent, except where a specific cookie is considered necessary under applicable law.

2. LEGAL BASIS AND CONSENT

• 2.1. Necessary cookies are used to ensure the proper functioning and security of the website. The legal basis for using these cookies is the legitimate interest in ensuring the proper functioning of the website and the exception for necessary technical cookies provided for in the Law on Electronic Communications of the Republic of Lithuania.
• 2.2. Analytical, functional, and marketing cookies are used only after obtaining your prior consent.
• 2.3. Consent for non-essential cookies must be given by an active action. Pre-ticked choices are not considered valid consent.
• 2.4. You may refuse non-essential cookies, change your choices, or withdraw your previously given consent at any time, as easily as you gave it, by using the cookie settings on the website.
• 2.5. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

3. PURPOSES FOR WHICH COOKIES ARE USED

• 3.1. Cookies may be used for the following purposes:
  • 3.1.1. to ensure the functioning and technical stability of the website;
  • 3.1.2. to save the user’s session, shopping cart information, login status, and other functional settings;
  • 3.1.3. to analyze visitor traffic, website usage habits, and website performance;
  • 3.1.4. to measure the effectiveness of advertising and marketing campaigns;
  • 3.1.5. to display relevant offers, carry out remarketing, and tailor content according to the user’s actions;
  • 3.1.6. to manage the operation of subscription forms, pop-up forms, abandoned cart functionality, and other marketing automation features, if such solutions are implemented on the website;
  • 3.1.7. to ensure the functioning of customer service chat windows, contact forms, inquiry handling, and related customer service features, if the “Thulium” solution is used on the website.
• 3.2. Certain data collected through cookies may be accessible to the Company’s employees and service providers who provide website analytics, advertising, functionality, content management, or marketing automation services.
• 3.3. Depending on the tools used, certain data may be transferred to third parties, such as providers of analytics, advertising, social media, customer service, or marketing automation services.
• 3.4. Where applicable, data may also be transferred outside the European Economic Area. In such cases, data transfers are carried out only by applying appropriate safeguards provided for by law, such as the standard contractual clauses approved by the European Commission or another lawful transfer mechanism.

4. HOW TO MANAGE COOKIE SETTINGS

• 4.1. When you first visit the website, you are presented with a cookie banner / settings window in which you can:
  • 4.1.1. accept all non-essential cookies;
  • 4.1.2. reject all non-essential cookies;
  • 4.1.3. choose individual cookie categories.
• 4.2. You may change your choices at any time in the cookie settings window or in another clearly visible and easily accessible place on the website.
• 4.3. You can also manage and/or delete cookies through your browser settings. More information can be found here:

• For the “Chrome” browser: For the “Chrome” browser: https://support.google.com/chrome/answer/95647?hl=en
• For the “Firefox” browser: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
• For the “Safari” browser: https://support.apple.com/guide/safari/manage-cookies-sfri11471/mac
• For the “Edge” browser: https://support.microsoft.com/en-us/windows/manage-cookies-in-microsoft-edge-view-allow-block-delete-and-use-168dab11-0753-043d-7c16-ede5947fc64d

• • 4.4. Please note that disabling necessary cookies may cause some website functions not to work or not to work properly.

4.5. The use of ad-blocking tools or browser extensions that block cookies, scripts, or tracking technologies may limit certain website functions or prevent some services (such as analytics, marketing tools, or customer support widgets) from operating correctly.

5. COOKIES USED OR THAT MAY BE USED ON THE WEBSITE

The cookie list below includes cookies currently detected or that may be used on the website depending on the installed modules and the consents provided by users. The specific list of cookies may vary depending on the device used, browser, active website modules, marketing tools, and user choices.

Note: some cookies may be used only if the relevant third-party services are actually activated on the website and you have given consent for the relevant cookie category. Third-party tool providers may unilaterally change the names of the cookies they use, their logic of operation, or their duration, therefore the Company periodically updates this policy.

Additional note regarding “Thulium”: depending on the version of the chat / contact widget installed and the technical changes made by the provider, the specific names of “Thulium” cookies may vary. For this reason, they are described in the table by their purpose and function.

6. THIRD-PARTY TOOLS

• 6.1. The following or similar third-party tools may be used on the website:
  • 6.1.1. “Google Analytics” and/or “Google Tag Manager” – for website usage analytics and tag management;
  • 6.1.2. “Google Ads” / “DoubleClick” – for measuring advertising campaigns and remarketing;
  • 6.1.3. “Meta Pixel” – for ad personalization and evaluating campaign effectiveness;
  • 6.1.4. “Hotjar” – for analyzing user behavior and website usage;
  • 6.1.5. “Omnisend” – for the operation of subscription forms, contact recognition, marketing automation, abandoned cart functionality, and related features, if such features are used;
  • 6.1.6. “Thulium” – for the operation of customer service chat, contact forms, inquiry handling, and related support functions, if this solution is used on the website.
• 6.2. We recommend checking the websites of third parties for more detailed information about their privacy and cookie rules.

7. COOKIE RETENTION PERIODS

• 7.1. Cookies may be stored only for the session or for a longer period – depending on their purpose and settings.
• 7.2. The specific duration of each cookie is indicated in the table in this policy or is determined by the relevant third-party service provider.
• 7.3. Data collected through cookies is stored no longer than necessary to achieve the purposes for which it was collected, unless a longer retention period is required by law.

8. YOUR RIGHTS

• 8.1. Where your personal data is processed through cookies, you have the right to:
  • 8.1.1. receive information about the data processing;
  • 8.1.2. access the data being processed;
  • 8.1.3. request the rectification of inaccurate data;
  • 8.1.4. request the deletion of data where there is a legal basis for doing so;
  • 8.1.5. restrict the processing of data;
  • 8.1.6. object to data processing where it is based on legitimate interest;
  • 8.1.7. withdraw consent where processing is based on consent;
  • 8.1.8. lodge a complaint with the State Data Protection Inspectorate.
• 8.2. To exercise your rights, you may contact us by email at: [email protected]

9. POLICY CHANGES

• 9.1. The Company has the right to update or amend this Cookie Policy at any time if required due to changes in legislation, recommendations of supervisory authorities, changes in website functionality, or updates to the list of cookies used.
• 9.2. The updated version of the Cookie Policy enters into force on the date it is published on the website.

Cookie Policy version: 2.0
Date of last update: 2026-03-06
Effective date: 2026-03-06